Activity 01
Empathy Interviews: User Needs Hunt
Pairs interview five classmates about a challenge, like playground access. Note key needs on charts. Combine in small groups to draft a problem statement and refine it together.
Construct a clear problem statement from observed user needs.
Facilitation TipDuring Empathy Interviews, model open-ended questions and pause after answers to encourage students to share more details.
What to look forProvide students with a scenario (e.g., 'Students find it hard to carry multiple books and a water bottle'). Ask them to write: 1. A problem statement for this scenario. 2. Three different solutions they brainstormed. 3. One reason why one of their solutions might be feasible.