Quality Management
Distinguish between quality control and quality assurance, and understand the financial and reputational impacts of poor quality. Students will explore Total Quality Management (TQM) as a holistic approach.
About This Topic
Distinguish between quality control and quality assurance, and understand the financial and reputational impacts of poor quality. Students will explore Total Quality Management (TQM) as a holistic approach.
Key Questions
- What is the difference between quality control and quality assurance?
- How does poor quality impact a business?
- What is Total Quality Management (TQM)?
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