Active learning ideas
Change is constant in business, and conflict is often a byproduct of that change. This topic investigates why people resist change, such as fear of the unknown or loss of status, and the strategies leaders use to facilitate smooth transitions (e.g., Lewin’s Force Field Analysis). Students also explore conflict resolution techniques, such as negotiation and mediation, to maintain a productive work environment.
Activity 01
Present a major change (e.g., moving to a 4-day work week). Students work in groups to identify 'Driving Forces' and 'Restraining Forces.' They must then brainstorm specific leadership actions to weaken the restraining forces.
Why do employees often resist organizational change?
Activity 02
Pairs are given a conflict scenario (e.g., two departments fighting over a shared budget). They must use a specific technique, Competing, Collaborating, or Compromising, to reach a resolution and then discuss which felt most sustainable.
What strategies can leaders use to facilitate smooth transitions?
Activity 03
Students reflect on a change in their own lives (e.g., a new school policy). They pair up to identify the root cause of their resistance (e.g., habit, fear, or lack of trust) and share how a leader could have made it easier.
How can conflict be used constructively in a business?
A few notes on teaching this unit
Watch Out for These Misconceptions
Resistance to change is just 'being difficult.'
Resistance is often a rational response to perceived loss. Analyzing the 'Force Field' helps students see that leaders must address the underlying fears and barriers, not just 'push harder' for the change.
Compromise is always the best way to resolve conflict.
Compromise often means both sides lose something. 'Collaborating' (win-win) is often better but takes more time. Role-playing different resolution styles helps students see when each is appropriate.
Methods used in this brief
The Control Process
Students learn about the control process, including setting standards, measuring performance, and taking corrective action. They will understand how control systems help organizations achieve their objectives.
8 methodologies
Performance Appraisals
This topic covers the methods used to evaluate employee performance, such as 360-degree feedback and management by objectives (MBO). Students will analyze the benefits and challenges of performance appraisals.
8 methodologies