Activity 01
Pairs: Empathy Mapping Interviews
Students pair up; one student role-plays a user with a need, like a busy student needing a better study app, while the partner asks open questions and maps feelings, needs, and pains on a template. Partners switch roles after 10 minutes. Groups share key insights in a 5-minute debrief.
Explain the core principles of Design Thinking and its benefits.
Facilitation TipDuring Empathy Mapping Interviews, circulate with a clipboard to model active listening and note-taking techniques for pairs.
What to look forPresent students with a scenario describing a user's frustration with a common object (e.g., a difficult-to-open jar). Ask them to write one sentence for each Design Thinking stage explaining what they would do. For example, for 'Empathize,' they might write 'I would observe how people struggle to open the jar.'