Activity 01
Role Play: Documentation Usability Test
One student follows a partner's setup or usage documentation step-by-step without asking any questions. The author observes silently and takes notes on where the reader hesitates, backtracks, or gets stuck. Partners then swap roles and debrief together before revising their documentation.
Explain the importance of comprehensive and clear technical documentation.
Facilitation TipDuring the Role Play activity, assign clear roles to students so they approach the usability test with genuine curiosity rather than performative critique.
What to look forStudents exchange their draft user manuals for a small project. Each student reviews their partner's manual, answering these questions: 'Could you complete task X using only this manual? What was the most confusing part? What is one suggestion for improvement?'