Consumer Protection Act, 2019
Business Studies · Class 12 · Consumer Protection · 4.º Período

Consumer Protection Act, 2019

Study the key provisions of the Consumer Protection Act, 2019. Learn about the three-tier redressal machinery available to Indian consumers.

CBSE Learning OutcomesCBSE.BS.12.12.3CBSE.BS.12.12.4

About This Topic

Study the key provisions of the Consumer Protection Act, 2019. Learn about the three-tier redressal machinery available to Indian consumers.

Key Questions

  1. What are the key provisions of the Consumer Protection Act, 2019?
  2. Who can file a complaint under this Act?
  3. What is the three-tier redressal machinery?

More in Consumer Protection

Importance of Consumer Protection

Understand the concept and importance of consumer protection from both the consumer's and the business's point of view. Identify common market malpractices.

2 methodologies

Consumer Rights and Responsibilities

Identify the fundamental rights and responsibilities of consumers. Evaluate the role of consumer organizations and NGOs in protecting consumer interests.

2 methodologies