Activity 01
Role-Play: Insurance Negotiation
Assign roles as customer, agent, and assessor. Customers present claim scenarios with varying evidence; agents review policies for coverage; assessors decide payouts. Groups debrief on key clauses like proximate cause. Rotate roles for full participation.
Explain how insurance functions as a tool for risk management.
Facilitation TipDuring the Role-Play: Insurance Negotiation, assign students distinct roles (policyholder, insurer, broker) with conflicting objectives to surface real-world tensions.
What to look forProvide students with a scenario: 'Sarah, a 25-year-old, wants to buy her first car. What are two types of insurance she should consider and why?' Students write their answers on a slip of paper.