Activity 01
Role-Play: Growing Firm Simulation
Divide class into departments of a fictional firm. Start with small teams making quick decisions, then add layers of management and more staff. Introduce scenarios like urgent orders to show communication delays. Debrief on rising costs from breakdowns.
Explain how communication breakdowns can lead to diseconomies of scale.
Facilitation TipDuring the Role-Play, assign each group a specific growth stage so they can focus on one tipping point in communication or decision-making.
What to look forPose this question to small groups: 'Imagine a small bakery expands to open ten branches across the country. What are two specific ways communication problems could arise and increase their average cost per loaf of bread?' Have groups share their ideas.