Interpersonal Relationships and Values · Interpersonal Communication

Conflict Resolution

Learning communicative strategies to resolve misunderstandings and build consensus.

Key Questions

  1. 1How can active listening prevent the escalation of a linguistic misunderstanding?
  2. 2What are the most effective ways to apologize and seek reconciliation in our culture?
  3. 3How do non verbal cues impact the effectiveness of a verbal apology?

MOE Syllabus Outcomes

MOE: Social and Emotional Learning - S3MOE: Conflict Resolution - S3
Level: Secondary 3
Subject: Mother Tongue Language
Unit: Interpersonal Relationships and Values
Period: Interpersonal Communication

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