Consumer Protection
Business Studies · 1st Year · Consumer Awareness · 1.º Período

Consumer Protection

Investigating the agencies and laws that protect consumers in Ireland, such as the CCPC. Students learn the practical steps of seeking redress and writing a letter of complaint.

NCCA Curriculum SpecificationsJunior Cycle Business Studies LO 1.7Junior Cycle Business Studies LO 1.8

About This Topic

Investigating the agencies and laws that protect consumers in Ireland, such as the CCPC. Students learn the practical steps of seeking redress and writing a letter of complaint.

Key Questions

  1. Which Irish laws protect consumers?
  2. What is the role of the Competition and Consumer Protection Commission (CCPC)?
  3. How do you write a formal letter of complaint?

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